Terms and Conditions

1. General provisions

1.1. These Terms and Conditions of Purchase and Sale (hereinafter referred to as the “Rules”), upon approval by the Buyer (purchase by clicking to agree to the Soncare.eu Rules), are a binding legal document for the Buyer and the Seller. the conditions for them, the procedure for delivery and return of goods, the liability of the parties and other provisions related to the purchase and sale of goods in the Soncare.eu e-shop.

1.2. The Seller reserves the right to change, amend or supplement the Rules at any time, taking into account the requirements established by law.

2. Protection of personal data

2.1. Any information related to personal data that is registered in the online store Soncare.eu is considered confidential and will not be disclosed.

3. Buyer’s rights

3.1. The Buyer has the right to purchase goods in the Soncare.eu e-shop in accordance with these Rules.

3.2. The Buyer has the right to withdraw from the purchase and sale agreement concluded with the Soncare.eu e-shop by notifying the Seller thereof in writing (by e-mail, indicating the product to be returned and its order number) no later than within 7 (seven) working days of the item. delivery date, only if the goods are of poor quality.

3.3. Rules 3.2. The right of the Buyer provided for in paragraph 1 shall be exercised in accordance with the August 17 by order no. 258 approved “Rules for the sale of goods and provision of services when contracts are concluded by means of communication”.

3.4. Rules 3.2. The Buyer may exercise the right provided for in paragraph 1 only if the goods have not been damaged or their appearance has not substantially changed, nor has it been used.

4. Obligations of the Buyer

4.1. The Buyer must pay for the goods and accept them in accordance with these Rules.

5. Seller’s Rights

5.1. If the Buyer attempts to compromise the stability and security of the online shopping center or violates its obligations, the Seller has the right to immediately and without notice restrict or suspend his access to the online shopping center or, in exceptional cases, cancel the Buyer’s registration.

5.2. The Seller has the right to cancel his order without notifying the Buyer in advance, if the Buyer, having chosen 7.2.1. does not pay for the goods within 3 (three) working days.

6. Obligations of the Seller

6.1. The Seller undertakes to respect the Buyer’s right to privacy of the personal information belonging to him specified in the registration form of the online shopping center, except for the cases specified in the laws of the Republic of Lithuania and the “Rules on Personal Data Protection”.

6.2. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer under the conditions specified in Clause 9 of the Rules.

6.3. The Seller, unable to deliver the ordered goods to the Buyer due to important circumstances, undertakes to offer a similar or as similar a product as possible. If the Buyer refuses to accept an analogous or similar product, the Seller undertakes to return the money paid to the Buyer within 3 (three) business days, if the advance payment has been made.

7. Prices of goods, payment procedure and terms

7.1. The prices of the goods in the e-shop and the completed order are indicated in EUR with taxes.

7.2. The buyer pays for the goods in one of the following ways:

7.2.1. Payment using electronic banking is a prepayment using the electronic banking system used by the Buyer. In order to use this form of payment, the buyer must have signed an electronic banking agreement with one of the following 8 banks: AB bankas Swedbank; AB DNB Nord Bank; AB SEB Vilniaus bankas; AB Šiaulių bankas; AB Ūkio bankas; AB Danske Bankas; AB Nordea bankas and AB bankas Snoras. When paying for the goods in this way, the Buyer generates a payment in the electronic banking system according to his paid order. The responsibility for data security in this case lies with the respective bank, as all monetary transactions take place in the bank’s electronic banking system. Bank payments in the Soncare.eu e-shop are made through the www.paysera.lt electronic payment system.

7.3. When paying 7.2.1. the Buyer undertakes to pay immediately. In the above cases, subject to the provisions of Article 6.2. of the Seller’s right provided for in paragraph 1, only after receipt of payment for the goods, the formation of the consignment of goods shall begin and the term of delivery of the goods shall begin to run.

8. Delivery of goods

8.1. When ordering the goods, the buyer undertakes to indicate the place of delivery of the goods and the contact telephone number.

8.2. The buyer undertakes to accept the goods himself. In the event that he is unable to accept the goods himself and the goods are delivered to the specified address and on the basis of other data provided by the Buyer, the Buyer shall not be entitled to make claims to the Seller regarding delivery of the goods to the wrong entity.

8.3. The goods are delivered by the Seller or his authorized representative.

8.4. The Seller undertakes to deliver the goods to the Buyer in accordance with the terms specified in the descriptions of the goods. These terms do not apply in cases when the required goods are not in the Seller’s warehouse and the Buyer is informed about the shortage of the goods ordered by him. At the same time, the Buyer agrees that in exceptional cases the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to immediately contact the Buyer and coordinate the delivery of goods.

8.5. In all cases, the Seller shall be released from liability for violation of the terms of delivery of the goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of the Buyer or due to circumstances beyond the Buyer’s control.

8.6. During the delivery of the goods, the Buyer must check the condition of the consignment together with the Seller or his authorized representative. If the Buyer signs the invoice (bill of lading) or other document of delivery-acceptance of the consignment, it is considered that the consignment has been delivered in a proper condition. If the Buyer notices that the packaging of the delivered consignment is damaged (crumpled, wet or otherwise externally damaged), the Buyer must note this on the invoice (bill of lading) or other delivery-acceptance document and, in the presence of the Seller or his representative, draw up a free-form consignment violation report. If the Buyer fails to do so, the Seller shall be released from liability against the Buyer for damage to the goods, if such damage was caused by damage to the packaging, which the Buyer did not mark in accordance with the above procedure.

8.7. In the event that the Buyer, in accordance with Rule 3.2. shall refuse the contract of sale, he shall be obliged to pay all direct costs of returning the goods to the Seller in accordance with the transportation rates provided at the time of purchase. The amount of these Seller’s expenses shall be deducted from the refundable money paid to the Buyer for the item (s). If the set-off does not cover the entire claim of the Seller, i.e. The cost of returning the goods incurred by the Seller exceeds the value of the returned goods (ies), the Buyer undertakes to pay the remaining amount to the Seller within 15 days.

9. Product quality guarantee and expiration date

9.1. The characteristics of each product sold in the Soncare.eu e-shop are generally indicated in the product description attached to each product.

9.2. The Seller is not responsible for the fact that the goods in the online shopping center may not correspond in their color, shape or other parameters to the actual size, shape and color of the goods due to the characteristics of the monitor used by the Buyer.

9.3. In cases where the legislation sets a certain shelf life for specific goods, the Seller undertakes to sell such goods to the Buyer in such a way that he has a real opportunity to use such goods before the expiration date.

10. Liability

10.1. The buyer is fully responsible for the accuracy of the data provided in the registration form. If the Buyer does not provide accurate data in the registration form, the Seller is not responsible for the consequences.

10.2. The buyer is responsible for transferring his login details to third parties. If the services provided by Soncare.eu are used by a third party who has logged in to the online shopping center using the Buyer’s login details, the Seller shall treat this person as the Buyer.

10.3. The Seller is released from any liability in cases where the loss arises due to the fact that the Buyer, despite the recommendations of the Seller and its obligations, did not read these Rules, even though he was given such an opportunity.

10.4. If the Seller’s online shopping center contains links to the websites of other companies, institutions, organizations or persons, the Seller is not responsible for the information or activities performed there, does not maintain, control and does not represent those companies and persons.

10.5. In the event of damage, the guilty party compensates the other party for the direct damage.

11. Final provisions

11.1. These rules have been drawn up in accordance with the legal acts of the Republic of Lithuania.

11.2. The law of the Republic of Lithuania shall apply to the relations arising on the basis of these rules.

11.3. All disputes arising out of the application of these rules shall be settled by negotiation. If no agreement is reached, disputes shall be settled in accordance with the laws of the Republic of Lithuania.

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